*** ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT. FOLLOW THE LINK ABOVE TO HAVE YOUR RETURN REQUEST REVIEWED ***

Requests for returns, exchanges or refunds must be made within 7 days of receiving your order.

If you need to return, exchange or refund your order, please read the following instructions carefully:

REASONS WHY YOU WANT TO RETURN OR EXCHANGE YOUR ORDER

  • You received the wrong/damaged/faulty item
    We are all human right? Although we double check everything, it can happen that we send you the wrong item. No worries, please send a photo of the incorrect item to info@vibraprint.ca and we will follow up.

WE DO NOT ACCEPT RETURNS OR EXCHANGES IF

  • You want a refund/return because you “changed your mind”. We print on demand and therefore we cannot accept returns with that inquiry.
  • You do not use the link above to have your return request reviewed and approved by our team, prior to you sending your product back.
  • The item(s) have been worn or washed
  • The item(s) have been altered in any way
  • The item(s) are in any way defective from the original and saleable condition unless the condition is our fault

Any further questions about our return and refund policy?
Please send us an email at info@vibraprint.ca